The Siren Society Salon

Good Questions

Everything you've been wondering—answered before you even have to ask.

Before You Visit

Our service descriptions are a great place to start! If you've had your hair done before, try choosing the service that most closely matches what you typically receive. Don't worry if you're not completely sure—we're happy to help.
No problem! If you're a new guest or unsure which service is the best fit, reach out to your stylist before booking. We'll help guide you toward the right appointment based on your hair goals, current hair, and desired maintenance. You can also schedule a consultation if you'd like to create a personalized plan before booking.
Yes! We offer complimentary consultations and highly recommend them if you're considering a significant color change, have questions about your hair goals, or simply aren't sure where to start. Consultations are required before booking any extension service so we can determine the best method, color match, and maintenance plan for your hair.

There are several parking options available near the salon.

Street parking is available throughout Old Town, including free street parking on Queen Street just a short walk away.

Please note that street parking has a two-hour maximum and cannot be extended or renewed once your time expires.

If your appointment is expected to last longer than two hours, we recommend parking in one of our favorite nearby garages on Union Street or Cameron Street, both of which typically have daily maximums of around $10–11.

We also recommend allowing a few extra minutes before your appointment to find parking. Thank you for planning ahead—we appreciate your patience!

The Siren Society Salon is located on the third floor of a charming historic building in Old Town Alexandria.

Because our building is historically protected, there is unfortunately no elevator, and our salon is not wheelchair accessible at this time. We sincerely apologize for this limitation and are always happy to answer any questions before your visit.

During Your Appointment

Absolutely! We totally understand that life doesn't stop just because you're getting your hair done. Feel free to bring your laptop and work during your appointment—we promise your secret is safe with us. 😉
We do! We love playing barista, so you'll find both hot and iced coffee, along with a selection of soda and bottled water. We also keep a variety of sweet and savory snacks on hand because beautiful hair is always better when nobody's hangry.
Absolutely! Longer appointments can work up an appetite, so you're welcome to bring breakfast, lunch, or a snack with you. We just ask that you choose something easy to enjoy in the salon and help us keep the space tidy for everyone.

After Your Appointment

Every head of hair is different! Your ideal maintenance schedule will depend on your hair goals, lifestyle, and the services you receive. Before you leave, we'll recommend a timeline that's personalized for you, and we always encourage rebooking your next appointment before you head out to make scheduling easy.
We love helping you build a routine that works for your hair. Every product recommendation is personalized based on your hair type, goals, and lifestyle, so you'll never leave with products you don't need. We proudly carry a curated selection of professional products from Redken, Amika, KMS, and other salon favorites.

Your confidence means everything to us, and we want you to leave absolutely loving your hair. If something doesn't feel quite right, please don't hesitate to reach out within seven days of your appointment. We'll happily talk through your concerns and, if needed, schedule an adjustment so you can feel completely confident in your results.

We believe open communication is the best way to ensure you leave feeling your absolute best.

Policies

Our policies are designed to respect both our guests' time and our artists' schedules while ensuring every appointment receives the care and attention it deserves.

We understand that life happens and plans can change. If you need to cancel your appointment, we kindly ask for at least 48 hours' notice.

Appointments canceled within 48 hours of the scheduled appointment are subject to a 50% cancellation fee.

Appointments canceled within 24 hours, as well as no-shows, are subject to a 100% cancellation fee based on the services reserved.

We appreciate your understanding, as your appointment time is reserved exclusively for you.

Need to move your appointment? We kindly ask for at least 48 hours' notice when rescheduling. Last-minute reschedules may be subject to the same fees as our cancellation policy, as that appointment time was reserved specifically for you.

We know traffic happens and life can get busy! We allow a 15-minute grace period for late arrivals whenever possible.

Because our schedules are often booked back-to-back, arriving more than 15 minutes late may require us to adjust your service or reschedule your appointment to ensure we stay on time for all of our guests.

Thank you for helping us keep everyone's appointments running smoothly.

We love meeting the special people in your life! Children and guests are welcome, but we kindly ask that everyone helps us maintain the calm, relaxing atmosphere we've created for all of our guests. If you're bringing children who are not receiving a service, we simply ask that they remain supervised throughout your visit.

We gladly accept:

  • Credit Cards
  • Apple Pay
  • Venmo
  • Zelle
  • Cash

Still have questions? Reach out directly.